Reference

Terms Conditions For Your imoapp Account

These Terms & Conditions set out how your imoapp account, deposits and withdrawals work once your wallet is active. We've kept the wording plain because you're moving real money through bKash, Nagad or Rocket, not signing a stack of paperwork.

Account termsPayment rulesWithdrawal checksRegion-dependent access

Browse the Lobby Read FAQ

How These Terms Apply To Your Wallet

imoapp Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Opening an account with imoapp means you accept these Terms & Conditions, and they apply the moment you fund your wallet through bKash, Nagad or Rocket. We can't offer a blanket promise covering every region — access depends on your local law and whether you're in

1
an eligible region for online gaming activity, so check your own situation before you deposit. Once your account is active, the terms cover how deposits are matched to your registered mobile number, how withdrawal requests get checked against the same payment method you used to fund
2
the wallet, and what happens if a bKash, Nagad or Rocket transaction doesn't match your account details. We update these terms occasionally — when we do, the revised version replaces the old one here, and continued use of your account after an update means you've accepted
3
the change. You won't get a notice for every minor wording fix, but material changes to how payments, verification or account access work will be flagged on this page. If a specific game room, table or sportsbook market carries its own rules — a multiplier cap
4
on Aviator, or a settlement rule on a Football BlitzBet market — those sit alongside these general terms, not instead of them. Read both before you play. Where any clause here conflicts with local regulation in your region, the local regulation takes priority for you.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA & SECURITY

How We Handle Your Account Data

The account information we hold on you is directly tied to how you fund and use your imoapp wallet, not to unrelated profiling. We keep records because withdrawals need to be checked against the wallet you deposited from, and because local recordkeeping rules apply to payment activity in Bangladesh.

Data handling

We collect the details needed to run your account — your registered mobile number, the bKash, Nagad or Rocket wallet you deposit from, and your transaction history — used only to process payments and verify withdrawals.

Our site uses cookies to keep you logged in on mobile and remember your preferred payment method, like Rocket or bKash, so you don't re-enter it every session; clear these anytime through browser settings.

Account security

Your account is tied to the mobile number and payment wallet you registered with, and we check withdrawal requests against that same wallet before releasing funds, which protects you if someone else gets hold of your login.

Data retention & changes

We keep account and transaction records for as long as needed to resolve disputes or meet local recordkeeping rules, and if you want a copy of your data or a correction made, contact support with your account details.

TERMS QUESTIONS

Where To Ask About These Terms

If a clause about deposits, verification or account access isn't clear, we'd rather you ask than guess. Support is reachable through the in-app chat, and every reply is tied to your actual account and transaction history, not a generic script.

Team online

Account help desk

If a clause about deposits, withdrawals or account verification isn't clear, reach our support team through in-app chat and describe which bKash, Nagad or Rocket transaction you're asking about.

Payment queries

For questions tied to a specific payment — a Rocket transfer that didn't post, or a Nagad deposit under review — send your transaction reference so we can check it against these terms.

Written requests

Want a written answer on a terms question, like how account closure or a dormant wallet is handled? Send your request through the same support channel and ask for a written reply.

Terms & Conditions Questions We Hear Often

Here are the questions we get most often about how these Terms & Conditions apply to a real bKash, Nagad or Rocket account — from region eligibility to how updates get communicated.

Yes — the terms apply to your whole account, not just one payment method, so whether you fund through bKash, Nagad or Rocket the same rules on verification and withdrawals apply.

We can update these terms, and the revised version replaces the previous one on this page; using your account after an update means you accept the change.

Access depends on your local law and eligible region, so if online gaming activity isn't permitted where you are, you shouldn't open or fund an account with us.

Reach our support team through in-app chat with your account details and the specific clause you're asking about, and we'll review it against your transaction history.

No — rules for a specific table or sportsbook market, like a Football BlitzBet settlement rule, sit alongside these terms, and both apply together to your account.

We retain account and transaction records for as long as needed to resolve disputes or satisfy local recordkeeping requirements tied to your payment activity.

Reference