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What We Do With Your Account Information

This page explains what account and payment information imoapp collects when you fund your wallet through bKash, Nagad or Rocket, and how that data is used and kept.

Wallet DataCookie UseAccount SecurityYour Rights
imoapp What We Do With Your Account Information
REACH OUR TEAM

Ask Us About Your Account Data

Account & Data Queries Write in if you want to know what account or wallet information we hold, or if a bKash, Nagad or Rocket transaction reference looks wrong on your history.
Wallet Verification Help If a deposit through Rocket or Nagad hasn't matched your account balance, contact support with your transaction ID so we can check the record properly.
Request Changes Ask us to correct your registered mobile number, update login details or close your account, and we'll confirm the steps needed to action it.
HOW DATA IS KEPT

Data Handling You Can Actually Check

We keep this section plain because your wallet trust matters more than long legal paragraphs. Every payment record, cookie and login check exists to keep your account balance accurate and your access secure, not to build a marketing profile. If something looks off in your transaction history, you can ask us to review it directly through support rather than digging through settings alone.

Wallet Data

We keep only the transaction reference and confirmation status for each bKash, Nagad or Rocket payment, never your wallet PIN, which stays inside your payment app.

Cookies On Site

Cookies keep you logged in between visits and remember table or slot preferences you've used before; they don't read data from your bKash or Nagad app.

Account Security

Login from a new device triggers an OTP check tied to your registered mobile number, so your balance and history stay linked to you alone.

Retention & Contact

We keep account and transaction records only as long as needed to run your account and meet local requirements; write in to request a copy or a correction.

Privacy Policy Questions Players Ask

We collect your mobile number, login credentials, and transaction details from bKash, Nagad or Rocket payments so we can verify you and credit your account correctly.

No. Your wallet PIN stays inside the bKash, Nagad or Rocket app on your phone; we only receive the confirmation status once a payment clears.

Yes, contact support with your account details and we'll walk you through what we hold and how to request a correction to your mobile number or login.

We keep transaction and account records only as long as needed to run your account and meet requirements that apply where you're located and playing from.

We share only what's needed with payment processors to complete a bKash deposit, a Nagad transfer or a Rocket payment; we don't sell data to marketers.

The core practices stay consistent, but what we can offer and how certain data is handled depends on your local law and eligible regions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.